Careers

Position Summary: The successful candidate will be an experienced senior production associate who has previously been involved in secondary packaging and labeling. They are systematic and detail oriented in their approach. They will also have experience in warehousing activities and can work cross functionally with Warehouse Operations. The Production Lead will report into the Operations Manager and will be actively involved in developing, implementing, and enforcing policies that ensure the safety and efficiency of secondary packaging and labeling. The successful candidate will have experience in different types of label application (single panel, booklet, flag, etc.), application at multiple temperature ranges, including frozen, ultra frozen, and refrigerated, and management and data integrity of blinded production activities. The selected candidate will have a strong focus on client service, delivery, and reliability. This candidate should have at least three years of experience in GMP warehouse environment and secondary packaging and labeling, can quickly switch gears to handle a range of duties and is proficient with ERP platforms.

General Responsibilities:

• Train current and new staff on best practices for secondary packaging and labelling.
• Provide mock ups for Project Management team and assist with packaging specification creation.
• Review and approval pre-production documents.
• Work cross functionally with Procurement and other sites on label, carton stock, and bill of material ordering and inventory.
• Train and monitor staff on batch record completion.
• Work cross functionally with Warehouse Operations team for resource allocation.
• Report any staff issues or capacity conditions to Operations Manager or above.
• Update and maintain production calendar for assigned site.
• Perform transactions in 1Source postproduction.
• Work with PM on inventory inquiries as required.
• Oversee and/or participate in secondary packaging runs.
• Ensure packaging runs are completed to the highest quality.
• Perform postproduction batch record review and interface with QA as needed.
• Develop and maintain cleaning schedule of all rooms.
• Perform label design as per client and Project Manager specifications.
• Complete appropriate paperwork for label design and printing.
• Print labels in advance of runs and submit for QA approval.
• Ensure all health and safety guidelines are enforced and maintained.
• Provide Health and safety awareness in Team.
• Constant focus on continuous improvement in the secondary packaging and labelling environment.
• Participate and provide updates on a regular basis of packaging runs, completion, and challenges.
• Participate in warehousing activities if there is lower volume in packaging and labelling.
• KPI tracking and reporting of packaging and labelling metrics as per Leadership and client specifications, where applicable.
• Manage personnel and resources for label printing and running multiple packaging jobs concurrently.
• Other duties as assigned.

Position Summary:

The Pre-Production Lead is responsible for label design, printing and secondary packaging design activities across three (3) global facilities – Canada, Ireland, USA. This is a key role that requires the candidate to have proven clinical trial secondary packaging design experience and the ability to fulfill RxSource’s vision, mission and values.

Responsibilities:

Strategy

• Design and print clinical trial labels using specialized software.
• Ensure label compliance with global regulatory standards i.e., Annex XIII and clinical trial specific requirements.
• Design labels and cartons to meet the requirements for the clinical trial i.e., booklet labels.
• Collaborate with the purchasing team to manage label vendors ensuring KPIs/metrics are met.
• Manage the performance and maintenance of the label printers
• Coordinate printing and packaging activities with the Production Leads in Canada and Ireland.
• Create dummy kits for client approval, demonstrating the packaging design for products associated with the clinical trial.
• Collaborate with the Project Management team to ensure client timelines are met for label design.
• Coordinate labeling activities for multiple concurrent projects.
• Assist with secondary packaging where required.
• Further develop procedures around label design, label printing, dummy kit design and other associated pre-production activities.

Collaboration and Reporting

• Communicate frequently with all the departments to ensure information flows seamlessly (QA, Project Management, Account Management, Procurement, Business Development etc.).

General

• Travel when required.
• Other responsibilities as required for the successful fulfillment of this role.

Qualifications:

• Diploma or degree from an accredited University or College in Business Management or related field
• 2+ years of experience in a label design and printing role
• Experience designing labels and secondary packaging for clinical trials.
• Experience with regulatory compliance in both EU, Canada and USA
• Experience using Prisym 360 would be an advantage
• Computer literacy, proficient in MS Office suites and CRM systems
• Excellent communication and presentation skills
• Willingness to work within different Global time zones

Position Summary:

The Director of Global Operations is responsible to lead the day to day execution and delivery of our global clinical trial projects. This is a key leadership role responsible for managing all operational activities to ensure timely, compliant, and high quality delivery while fostering a team culture rooted in accountability, collaboration, and client service.  This is a pivotal leadership role that requires the candidate to have deep clinical trial supply knowledge in secondary packaging & labeling coupled with a global logistics strategy to fulfill RxSource’s vision, mission and values.

Key Responsibilities:

Operational Leadership:

• Lead and manage the global clinical trial operations team to execute organizational strategy and operational excellence on time and on budget.
• Ensure fulfilment of clinical activities including packaging, labeling, storage, distribution and returns is in alignment with project timelines and client expectations.
• Responsible for developing and managing the global logistics and depot network strategy including on time in full delivery of shipments at a competitive cost.
• Monitor workload, resource allocation, EHS and project progress across our teams and facilities.

Performance & Process Improvement:

• Establish and track KPIs to monitor team performance, project timelines, documentation, inventory and operational efficiency.
• Identify and implement continuous improvement initiatives across warehouse and clinical trial operations and recommend improvements.
• Support implementation of systems, tools, and processes that enable scalability and transparency.

Client-Focused Execution:

• Ensure a seamless and responsive client experience through proactive project oversight and issue resolution.
• Serve as an escalation point for operational challenges and ensure corrective actions are implemented effectively.
• Collaborate with all departments including project management to support project scope, planning, and performance.

Quality & Compliance:

• Partner closely with the Quality Assurance team to ensure all operations meet applicable GxP standards and country specific regulatory requirements.
• Support audit readiness, CAPA management, and process documentation.

People Leadership:

• Lead, coach, and develop a team of managers and individual contributors to foster a high performance, values driven culture.
• Recruit and retain new talent in alignment with company growth and capability needs.
• Promote cross functional collaboration and knowledge sharing across global teams.

Qualifications:

• Bachelor’s degree in Life Sciences, Supply Chain, or related field (Master’s degree preferred).
• 5+ years of experience in clinical supply chain operations including 5+ years in a leadership role.
• Strong understanding of GMP/GDP regulations, and global clinical trial requirements.
• Proven ability to lead teams, manage cross functional projects, and deliver results in a fast paced, regulated environment.
• Experience working with pharmaceutical sponsors, CROs, and third party logistics providers.
• Strong analytical, problem solving, and decision making skills.
• Excellent communication and interpersonal abilities, with a client first mindset. 

Preferred Experience:

• Experience with early to late phase clinical trial supply management.
• Deep Knowledge of secondary packaging and labeling, IRT systems, temperature controlled logistics.
• Experience and comfortable working with technology including ERP/WMS etc.

Why Join RxSource:

• Be part of a purpose-driven company that puts patients and people at the heart of everything.
• Lead a mission-critical function during an exciting period of global growth and transformation.
• Join a collaborative, entrepreneurial culture where your ideas and leadership will shape the future.